Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

02 August 2026
~~ 1
Terrible experience from start to finish. Poor service, slow internet, and unprofessional customer support. I would never recommend this company to anyone.

02 August 2026
Pop 1
Very poor company. Everything about this company is bad. I do not recommend anyone to subscribe to their service.

Pros
Not good
Cons
None
29 July 2026
Rob 1
A very disappointing experience with this company. The internet speed is extremely slow and unreliable, and the service quality does not meet expectations. On top of the connection issues, the customer service experience was very poor. Some staff members were rude, unprofessional, and used inappropriate language when communicating with customers. They showed little interest in helping or finding solutions to problems. I would not recommend this company to anyone looking for reliable internet service and good customer support. ...read more
Pros
I did not experience any positive aspects worth mentioning with this company.
Cons
Very slow internet speed. Unstable connection with frequent service issues. Poor customer service. Some staff members were rude and unprofessional. Disrespectful communication and lack of effort to resolve customer problems.
29 July 2026
James 1

Very disappointing experience. The internet service was poor, and I had no connection for the first two weeks due to issues on the provider's side, yet I was still charged for the full month. The staff were rude and unprofessional whenever I contacted them, and they showed no interest in resolving my issue. Customer service was extremely poor. Based on my experience, I do not recommend this company to anyone. It seems that their priority is collecting money rather than providing reliable service and treating customers with respect. ...read more
Pros
Poor internet service, rude and unprofessional staff, unfair billing, poor customer support.
Cons
None
28 July 2026
broadband 7
broadband
24 July 2026
Col 8.6
Best Customer Service of any ISP i have ever received, a lot of people don’t understand that it is Enable contractors that are the issue getting connected in ChCh NZ, especially when speeds are a little lacking at the start, you can have an unlucky location on the NW like myself.
Pros
Just the best customer service. It’s really hard for everyone dealing with difficult aspects of Enable, been hung up on incredibly rudely when i was a little miffed after one of their Scoping contractors told me a cable was telecom (safe to cut) and yeh was an electrical sub mains; luckily i did not die. But Enable contracted scoper AND one of their trench guys did not recognize a 2.5M electrical cable and were extremely casual. ...read more
Cons
Shame we can’t have 2 hyper fibre cables coming out of the ONT box, without two accounts, I can see in coming years that Could be an issue. Also I’ve never had 2k up and down speed before so I can’t really comment if 45$pw is a fair price or not, it’s amazing for me so far because of their outstanding care and service. ...read more
10 July 2026
Preeti Singh 10
They have the best hyper fibre price and fastest broadband so far
Pros
best price, consistently fast
Cons
none so far
08 July 2026
Cam 3.2
Customer for a few years, as the price has increased the speed has slowed down considerably. Daily lag spikes, now over 80ms to australian servers constantly. Support unwilling to resolve the problems when given clear test data showing speed issues caused upstream of end user.
Pros
Cheapest for ADVERTISED speed
Cons
Daily lag spikes
04 July 2026
Ben 1
Would give a 0 if possible. Unreliable, dishonest and the workers are clueless. They took alot more money from my account that we agreed upon, acknowledged it was a system error on their end and agreed to a refund.......let's just say im still waiting, they are extremely hard to get a reply from and have opened an investigation with the UDL.
STAY AWAY PEOPLE
Pros
None at all, everything they offer other companies also offer (if you ring and ask) and nowhere near the cheapest. Don't understand how they have any customers
Cons
Absolutely everything
04 July 2026
Matt 4
Very poor accounting overcharged me $58 after disconnect. Terrible gaming ,packet loss and nat issues.
Showing 10 of 2311 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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