Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

31 October 2018

Anahera hiraka 4.6

our connection is 2mbps could be because of the area but theyΓÇÖre communication is poor they havenΓÇÖt tried to help us when weΓÇÖve asked for help, weΓÇÖre now getting charged $83 from 74.99 for 2mbps

Pros

Cons

not liking them at all.

30 October 2018

Damien 9.2

Fantastic. Speedster helped coach us as to avoid ugly plastic conduit on the front of our house by giving us a free in home consultation. They also recommended the right plans for our internet and home phone saving us $25 a month compared to Spark.

Pros

Pre sale advice and info
Local kiwi call center who speak English.
Great funny people to deal with.
Solid lag free internet connection.

Cons

None.

30 October 2018

M Calka 9.8

Phone, power and internet provider

Pros

Reliable, local, able to get hold of them and they do call outs if you need it. Overall value for money.

Cons

Don't do mobiles, just landlines

25 October 2018

Mel Gazzard 6.8

Slow at times. Support fine and have had no significant problems, but expensive at $95 a month for unlimited fibre.

Pros

Reliable

Cons

Expensive.

21 October 2018

Peter sanders 5

I want to change but Spark is obstructive and is trying to charge early exit fees despite conflicting emails that say I can leave without charge - I believe Sparge is deliberately trying to keep me as a customer despite poor service - Is there a broadband/mobile ombudsperson I can approach - thanks 0274797947

16 October 2018

F A Crozier 3.2

Not greatly enthused by their customer service at all. We ended up with a connection we did not want due to their slow response and so bsequent crossing of emails.

Pros

Can't think of any

Cons

Bad communication
Bad customer service
Do not correct their errors
High handed methods to get what they want over what customer wans

11 October 2018

sharmaign 8.2

connections

06 October 2018

Frank Waa 8.8

2degrees

2degrees are proactive with me
Fantastic service

Pros

Always ready

Cons

None

06 October 2018

Peter Begg 7.2

Wireless connection

Pros

works well for my needs

Cons

If I ever want to increase capacity, difficult.

02 October 2018

Floyd 8.8

Got in contact very fast. Great service

Pros

As comment above great service

Cons

None so far

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