Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 November 2018

Nirav Patel 1

Poor customer service. 2 degrees guys lying so don’t trust anymore.

29 November 2018

D Campbell 4.6

Hopeless direct support. Appears from Skinny's pricing well overpriced.

Pros

Cons

26 November 2018

Stuart Roddick 2.4

Had been with Spark for 25yrs... No More... Never Again!!!
Now a happy new MyRepublic customer
Transferring across from Spark to MyRepublic for their Fast Fibre & phone line was extremely easy to organise and they were knowledgeable, personable, prompt and efficient . (Top Marks)
MyRepublic had an awesomely priced 12mth special joining offer that was just to good to ignore...
Don't put up with those Spark muppets 1 minute longer... Nike principle... Just do it.

Pros

... Ummmm
Still thinking on that one...
No, you got me stumped
Couldn't come up with even one Pro for them
It's official... Spark totally sucks

Cons

Their reliability totally sucks... lost broadband & phone connection for 2-days at a time 5 times in the last 2-years!!!
Their VDSL speed performance is pitiful and erratic... 26Mbps up... 2.5Mbps down
Overpriced... de ...read more

25 November 2018

Bernard 6.8

The fibre package was frequently only capable of streaming at SD or lower quality. Few reliability issues though.

Pros

Reliable

Cons

Low speeds

23 November 2018

Anne Prescott 7

i live at Jane Mander Village, 262 Fairway Drive Kamo and our coverage is very poor, please please when are you going to increase our coverage. i have the xtra security to do my online banking which requires a text, it quite often times out this is very frustrating.

Pros

Cons

with my coverage being poor more than not i get my texts after the event, far too late in this day and age.

21 November 2018

W Symonds 2.6

Drops out all the time
CanΓÇÖt use to many devices at once

Pros

Easy change over

Cons

Locked in

20 November 2018

bala 6.4

Their helpline is useless and takes more than an hour at the very least for someone to pick up the phone

Pros

large network and infrastructure

Cons

cant be bothered to look after small customer's problems

17 November 2018

John 4

I was really unhappy with Farmside when we believed we were charged unfairly. I have never pursued a company so much, and they were rigid in saying no (though the reasons given changed).

Pros

It was satellite broadband. Generally it went as well as I'd expected.

Cons

The 20GB monthly limit was tight, and on one occasion we breached it significantly without receiving notifications warning us from Farmside, and having difficulty logging into their website because they had changed it. ...read more

16 November 2018

marc simmonds 4.6

Lovely reading about fibre speeds of 1gbp. Meanwhile we get about 4mbp. Would like satellite internet but 2 degrees will not say when/if they are going to provide it (don't really want to change our email address again).

Pros

Reliable

Cons

Reliably slow

16 November 2018

Jon Frere 7.2

I got a special 12 month deal for unlimited VDSL Naked Broadband for $54.99 per month with free lightbox and landline, and a $200 credit. That's why I gave 10/10 for value. But the price has gone up by $5 per month, my 12 months is coming to an end, and fibre is now available at my address, so I'm switching to another better value provider.

Pros

Great initial special offer, reliable service, speeds of ~27mbps down and ~2.5mbps up.

Cons

Too expensive now and there are better deals around. Speed issues when I first switched (not much better than ADSL, especially uploads) and customer support were not particularly helpful.

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