Leave a review of Primo

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Rural Service Provider 2018

Primo is bringing Ultrafast broadband services to Taranaki businesses, homes, farms and schools, so you can work, play and do more at the same time. What sets Primo apart from the other Telcos is that we're 100% Taranaki owned and operated, and it has a team who cares about making sure you get the best broadband solutions for your home or business.

Why you should connect with Primo...

 - Primo has its own local wireless network which delivers broadband speeds like no other.

 - Primo can provide you with the right broadband solutions for your home and/or business needs.

 - Its broadband services are more reliable - its ultrafast broadband is backed up by own local ultrafast wireless network. This redundancy feature is highly recommended for businesses as it reduces your risk of downtime and lost productivity.

 - Primo can set up multiple connections for offices at different sites. Its broadband will help to improve connectivity between sites and staff who work from home.

 - Primo's local team will give you free technical phone support and fantastic customer service. 

How it all started...

Primo was established in 2006 to provide wireless broadband services to remote Taranaki communities.  It now provides both wireless and ultrafast broadband services (UFB) to thousands of business and rural customers in Taranaki.

Initially, Primo was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building Primo's network from the ground up. As a result, Primo' customers are now enjoying the full benefits of connecting to Taranaki's only locally owned and operated Ultrafast wireless network.

Since incorporating the business in 2007 Primo has been growing rapidly which is down to its superior high speed broadband solutions, the high level of customer service Primo provide and the drive of the people behind the business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 9.1
Reliability 8.3
Speed 8.5
Support 8.2
Features 8.1
Value 7.9
Average from 39 reviews
Showing 1-5 of 39 items.
2023-11-06 18:43:17
Robert F 1.0
Poor service, long wait time for any repair and now a leaking roof.
They seem to have a good reputation but its smoke and mirrors. should be half the price as tax payers paid for this company to put sites in but double charged our neighbour who paid for his own access point then collected government money on the side!!!
Pros
None.
Cons
Ruined our brand new roof. Junk install tried running cable down our brand new house and wrecked the roof at the same time. Got recommended by a friend who is also now having problems to.
2023-09-07 16:06:03
Andrew monk 1.8
Where do i start… average at best expensive and whats with the tacky wordpress template webpage top dollar for what is an average service. Owner calls himself top dog i guess the last part is right. Giving it away to Support locals is all for show they make you pay after a year or two .
Pros
It works most of the time
Cons
Expensive high pings low speeds blame game for any issues
2023-05-31 09:37:30
Tim huffam 2.2
Poor service, blame our equipment yet supplied by them.
Pros
None
Cons
Expensive, never works as intended go with star link instead.
2023-05-22 21:59:04
Dylan rutherford 2.2
Dont bother with this crowd more interested in giving away free internet for advertising clout than helping out the real locals.
Pros
It works but you pay a premium for in reality an average connection.
Cons
Price, install contracts are 2 years?!?! , im sure the guy who did our install was on something as he left tools and shit everywhere.
2023-05-16 10:38:10
John Moore 1.8
Poor service and expensive, star link is far better.
Pros
Local but rip off.
Cons
Expensive, average latency, sub par speeds average install quality. Owner is a show pony. Supports community but high staff turn over go figure
Showing 1-5 of 39 items.
22/11/2016
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Jump into Unlimited Broadband from $50/m when you join a 12 month Plan and bundle Pay Monthly. Plus, win your share of our million dollar Broadband prize pool!
New Customers Only. T&Cs apply.
Jump into Unlimited Broadband from $50/m when you join a 12 month Plan and bundle Pay Monthly. Plus, win your share of our million dollar Broadband prize pool!
New Customers Only. T&Cs apply.
Join Contact on any energy plan and get a $250 energy credit when you add broadband. 
*T&Cs apply. Promo code ‘BFRIDAY250’.
Join Contact on any energy plan and get a $250 energy credit when you add broadband.
*T&Cs apply. Promo code ‘BFRIDAY250’.
$47.50/m for six months then standard pricing of $95/m applies.
12-month term. T&Cs apply. 
Exp 30/11/2023
$47.50/m for six months then standard pricing of $95/m applies.
12-month term. T&Cs apply.
Exp 30/11/2023