Leave a review of HotShot Unlimited

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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HotShot Unlimited

There was a group of enthusiastic young Kiwis who were among the best in the industry and they shared the same belief: the existing broadband options in the market were too complex for normal households to choose, and Kiwis deserve a better &simpler broadband experience.

Here comes the birth of the best priced &simplest broadband provider in NZ — HotShot Unlimited.

Our plans are simple: we only offer naked fibre connections and we don’t lock you in. We know our customers choose to stay with us because they get great fibre broadband at an even better price. In case some unexpected happen and you have to leave for some reason, that’s absolutely ok. We have all been there before. That’s why we don’t need you to give us an unreasonably long notice period and you are free to go whenever you wish. After all, we believe that only fairness goes a long way.

Kiwis have endured slow internet performance, capped data and fixed-term contracts for too long. HotShot Unlimited is committed to using the best technologies to change this and offering the best value and simplest fibre broadband experience for Kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 7.8
Reliability 8.1
Speed 8.0
Support 7.0
Features 7.7
Value 8.3
Average from 20 reviews
Showing 1-5 of 20 items.
2025-04-09 17:18:36
Sandra Peace 9.2
Great value and amazing speed. Call them in the afternoon and still get me connected around 5pm.
Pros
Great value. Fast respond
Cons
Some staff doesn't pro
2025-03-08 11:20:59
Singh 6.4
Bit of a mixed experience. Internet down since midnight, called in the afternoon and the first lady I spoke to didn’t seem to know what she was doing. Cann't understand what I'm talking—had no clue about my issue and came across pretty rude, keep asking me what's my problem. But then I got through to another guy later, and he was super professional, patient, and actually helpful. The pricing and internet speed are spot on, just wish the customer service was a bit more consistent across the board. ...read more
Pros
Good speed, great price
Cons
Customer service quality
2024-08-26 07:34:37
Jiju Mathew 7.0
Very fast setup and good speed
2024-05-20 17:01:43
Maree T 10.0
Hotshot are awesome! They organised Chorus to install fibre at my house. Unfortunately Chorus was unable to install it without figging up my driveway so I contacted Hotshot. Received a full refund. I can't recommend the customer service enough. Totally wish I could use your service. Thanks very much anyway. You can be sure I will still recommend Hotshot to everyone I know
Pros
no
Cons
no
2024-04-30 11:01:24
Shane 9.6
Been with Hotshot for 3 months. Great prices, really keep costs down. Agents seems to be overseas but response calls extremlly fast, and they understand lots technical stuff and what you need, rather than just reading the script. Call center closes after 6pm but fine for me.
Showing 1-5 of 20 items.
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